I'm making quite a few other changes for the next update, so I'm hoping one of those also resolves this issue. To take best advantage of the GPU encoding improvements in Premiere Pro and Media Encoder 14.2, it’s best to have an officially supported graphics card. What's the MacBook Pros secret sauce? Unfortunately, I have the same problem. No idea what happened. Our test media consists of the following resolutions and codecs: Linus Media Group (who produces the popular Linus Tech Tips and TechLinked channels on Youtube) for the 4K and 8K RED clips which were also transcoded to create the H.264, H.265, and ProRes clips. (As of Premiere Pro CC 2017, GPU acceleration will only function for the primary GPU ⦠Hello! It works well and allows you to easily install and uninstall extensions. This should be significantly faster and more reliable than the previous command line method, Added GPU driver and motherboard BIOS to the system specs for Windows systems, CLI utility now updates the Pr preferences so that workspaces are imported when opening a project (default behavior was changed in Pr 14.3.1), Improved system spec gathering reliability, System specs on MacOS now gather properly even if the system drive's name has been changed from the default "Macintosh HD". We recently moved to the score screen being generated from a motion graphics template, so my guess is that it relates to that in some way. I was afraid of that. Once he hit full launch we plan on supporting multiple versions, but in the current beta iteration it just isn't worth the time to get it working (and making sure it is working) on multiple versions. As for your results vs Geekbench, that honestly doesn't mean anything. In a future version, we may add a configuration .ini file where you can specific which you want to use for the times when you want to test this kind of thing, but on this initial version we are more concerned about it working at all and being accurate than anything else. There should be possible. I keep getting an error message "Something went wrong with the playback testing for 4K CinemaRaw Light 10 Bit (59.94FPS)" when I'm running the extended test. Ran the standard test and results were generated. This time I got successfully run however the score screen didn't show up and no scoring picture is produced.Is there any solution? Thanks a ton for verifying that it worked. Everything works up until I run the test, and then I get this trifecta error message window with the following messages "Error #3 - Could not find system info, Error # 3 - Could not find GPU info, Error # 3 - Could not find OS info", it then gives me the error message "Error: Could not parse system information. Redownload the benchmark and use a unzipping tool like 7zip to unzip the files rather than the tool that is built into your OS. It is in Project Settings -> Renderer . Due to the change in the test media, the overall scores are not interchangeable with previous benchmark versions. However to realize the performance benefits of Appleâs Metal graphics acceleration, the 2019 version of Premiere Pro needs to run on either macOS 10.13 ⦠Any ideas? Sweet, thanks Matt! Are you sure you have enough free disk space? One side is MacOS (Hackintosh) and the other is Windows 10. If you want the discrete GPU to be the primary GPU (which is as of CC 2017 the only way to enable GPU acceleration for that discrete GPU), simply move your monitor's connection off of the motherboard's port and into the graphics card's output port. Or am I simply suffering from a lack of cores with my 8700K? Premiere 14.3.0.4 was fine. If we look at the Overall Score, the performance differences aren't as drastic since most Premiere Pro projects are going to be limited more by the performance of the CPU than the GPU. So what's reason MacBooks are performing so well with Live Playback? AE comeswup with a server connection issue, I'll give it a fresh install and have another go. ), Windows power profile (High Performance is recommended for the best results), Adobe application settings are not correct (GPU acceleration not enabled, etc. PC is freshly installed with Win10pro 64, the AdobeCloud and the newest drivers and firmware for every component. While these updates bring a healthy number of individual improvements across the lot, it was the mention of faster GPU encoding in Premiere Pro and Media Encoder 14.2 that caught our eye first. 3) Error: Could not get system information from //Volumes//Macintosh HD/usr/sw_vers . I tried running the v0.9beta benchmark on my 2010 Mac Pro, running 10.14.6 & Radeon VII, and both the Standard and Extended Benchmark test always crashes with a "Sorry, a serious error occurred that requires Adobe Premiere Pro to shut down" at the beginning of the first playback test (Premiere 2020, Metal enabled in project settings). Also the after effects version fails at the end on the 3D tracking section. Looking forward to your thoughts on this. I believe I have seen something about getting GeForce to work in some VM applications, but not all of them. You might want to do a few synthetic CPU and GPU-specific benchmarks to make sure you are hitting the performance levels you should be. The hardest thing is going to be getting the GPU to be passed through like you mentioned. Even if we were to single out one piece of the workflow, like encoding, one or two results is going to tell only part of the overall story. First run made it through the 4K effects tests but gave an error, something like, "playback is taking longer than expected" prior to generating final overall scores. Hey Matt, got it working now!I don't think the download/zip was my issue as the new download ran into the same "some media not copied" error.I moved the project folder to my system drive, it was previously on my media drive which is a network drive, and that seemed to get it working correctly.Not sure if that was in any of the instructions or not but might be helpful for problem solving going forward?Thanks! We're experimenting with different methods to try to get it to be more reliable, but for now, some systems simply cause Premiere Pro to give random errors. When you click "Run Benchmark", it will gather the system specs and give you an alert box of what the CPU is, but not run the full benchmark. It is crashing every time test 1 runs. Will look into the other benchmarking applications you reference. Either way, it’s nice to see. I shut down Premiere Pro and walked away to do something else and later on when I came back, I tested it out of curiosity and the extension showed up. Added "Advanced" and "Extreme" tests to differentiate between what someone might be doing in their own projects versus a worst-case scenario. I don't have easy access to a Mac with dual CPUs at the moment, but any chance you could download this version of the plugin and see what it reports? Can you elaborate more on the system used with the 9900K? Nothing is really stopping us from adding 1080p, but it comes down to benchmark time vs reward. Individual codec tests and the "Standard" preset should be the same. All except the MultiCam sequence are also used to test export performance using the "Youtube 2160p 4K Ultra HD" preset (H.264, 4K, 40mbps) as well as exporting to 4K ProRes 422HQ 8-bpc. I have re-installed both Premiere versions running the cleaner after the uninstall. Mac running Premiere Pro 2020 completed successfully on the 2nd attempt, after a restart of system and Premiere. Numbers are good, but you are pulling 20% higher scores on all benchmarks. I've tried running the benchmark several times (and selecting several different options) and nothing seems to work. To wrap up our results, the AVC encoder from ProRes source (22 seconds 2,788Mbps) shows no real improvement between the last and current version, but yet again, the HEVC result shows some notable improvement. Even if you wanted the benchmark to be software decoding only, there's something else wrong; they play choppy even though CPU usage is barely above 15%, which leads me to believe that the Long GOP is simply too long and not representative of footage produced by actual cameras. I will run it again "the standard" one and screenshot everytime I get an error ;)Check the email, I just sent it! GPU-Z shows the workload on the Radeon Pro W7100 GPU. Thank you! You can also open that project manually to make sure that sequence is present, reinstall the benchmark plugin, and try everything listed in the troubleshooting section. That is (unfortunately) pretty normal. Thanks! As long as you have it set, it should be just fine to run the benchmark. tried the new 0.8 version with a fresh install of Adobe CC 2020.Everything went ok, but in the end it gave me an error and could not save the screenshot! We'll wait for the next version then. We have a new benchmark version coming out soon that hopefully will resolve those issues. 0.88 starts fine. The parts of the line that are Red, the video card's GPU could be handling. Downloaded the latest V0.86B, installed the plug-in as Administrator, and everything looks fine. In fact, that is one of the features we built into the paid version's command line utility since it is so common. Try re-running the benchmark". It looks like that test isn't able to play correctly when part of the overall run. I did get it to work with Premiere 2020 (Ver 14.0). This test was simply too difficult for most systems and resulted in Premiere Pro hanging more often than not. Just thought I'd follow up, seems to be fixed in 0.86, thanks! Creating copies of the media is in a pretty simple loop where the path never changes (just the file name), so I can't see how it could possibly work for a handful of the copies but not the others. I see that directory listed in the unzipped contents of the download. We recommend installing a different version of Premiere Pro if you want to run this benchmark. We're mostly using the Premiere Pro SDK, and I'm not confident the file management in it can handle things like that. Disregarding Mac and PC paths, we don't know where people are going to have the files on their system, so we have to re-link the media every time no matter what. I'm conducting the test as an admin, and the AE version writes just fine, so I'm not sure. I only have the log "statuslog" file.Is there a way to convert this? There’s certainly no “one” way to measure Premiere Pro or Media Encoder performance. At Puget Systems, one of our primary goals is to provide fast and reliable workstations that are perfectly tailored to each customer's unique workflow. I never had any issues in my testing, however, so I'm not sure what might be causing it. In other words, this unlocks the potential for a huge performance ⦠I followed the troubleshooting guide. If the media is 29.97FPS and the system plays it back at 29.97FPS, that results in a score of "100". Premiere Pro and Lightroom Classic are definitely way more... finicky. The MPEG2-DVD timeline with GPU acceleration with a single card usually will push 99% GPU Loading on the Sensors tab of GPU-Z. Benchmark Results: Adobe Premiere Pro CS5 Page 1: GeForce GTX 580 Goes To Eleven Page 2: GF110: Nvidia Gives Fermi A Facelift Page 3: GeForce GTX 580: Similar Dimensions, Improved ⦠There was an issue with Google Drive and their versioning system that took a couple of minutes to resolve. Has there been any follow up Or a better understanding as to what the error was in the instance below? Any fix or help would be great! Different applications simply utilize hardware and software APIs differently, so it isn't unusual at all for one application to be faster on Mac while another is faster on Windows. It won't affect the benchmark at all. Osx Mojave V. 10.14.6MacBook Pro Retina 20172.8 Ghz, 16 GB, Radeon 555I installed for tests 2020 but later also was trying to use 2019. No error, just nothing. Hey guys, LOVE your benchmark test. Hi! And did you go through everything in the Troubleshooting section? There is no score screen in the latest version. That doesn't necessarily mean a bad mobo/PSU, but not all boards are created equally and some have better power management than others. Obviously, I'm just fooling around with this. They shouldn't affect the results at all, that is all just to get the system's specs for logging purposes. Hello, if I want to start the benchmark I get always the error that CUDA/OpenCL/Metal is not available on my system, even though I can set it on OpenCL acceleration in preferences. 2) Error: Could not get system information from //Volumes//Macintosh HD/usr/sbin/system_profiler SPDisplaysDataType . will keep an eye out for it. Usually, it is one of three things that cause lower than expected performance in benchmarks: 1) You are using a different version of drivers, Windows updates, motherboard BIOS, or other software/firmware than we did2) You have applications running in the background that is eating into performance (we do our testing on very "clean" OS installs)3) You may be hitting thermal or power limits. Download the latest version of the benchmark (0.86 Beta). We switched to using pre-made project files for each codec tested and only made them for Premiere Pro 2020. It was very usable with early versions of Premiere Pro. Both are fairly standard projects, without heavy use of effects, but we’re exploring expanding our testing to better reflect that use. Apparently installing plugins for Adobe products isn't as straight-forward as I thought it was. Hi Matt, I left a longer message on another thread, but wanted to ask you what encoding parameters you used when creating the h.264/h.265 files in the benchmark -- there's something wrong with them and they don't play smoothly on the Premiere timeline, even on a system with Intel quicksync extensions working. Multiple copies of the video files are created at the start of the benchmark, and the first 3 files, _b _c _d, are created properly. We are not sure exactly what is going on, but when you stress Premiere like our benchmark does, it sometimes just... stops working right. Getting a javascript error regarding live playback. Could you please tell what could be wrong? On a mac. comparing to the latest 0.2BETA? The previous version of the benchmark ran just fine. As mentioned before, we plan to expand our Premiere Pro testing over time, and also plan to eventually move all of our tests to NVMe storage in lieu of SATA, and then possibly expand to make them a bit beefier, in hopes of seeing more interesting scaling. Together, these are literally the machinery that make Premiere Pro ⦠I believe this is a standard approach in regards to cyber security. Adobe CC Preference Backup/Restore/Clear utility, Neil Purcell (Lighting Cameraman / Camera Operator), Adobe Premiere Pro - AMD Radeon RX 6800 (XT) Performance, Apple M1 MacBook vs PC Desktop Workstation for Adobe Creative Cloud, Adobe Premiere Pro: AMD Ryzen 5000 Series CPU Performance, Adobe Premiere Pro - NVIDIA GeForce RTX 3070, 3080 & 3090 Performance, Best Workstation PC for Metashape (Winter 2020), Agisoft Metashape 1.6.5 SMT Performance Analysis on AMD Ryzen 5000 Series, Agisoft Metashape 1.6.5 - NVIDIA GeForce RTX 30 Series Multi-GPU Performance, Episode 58 - Workflow Wednesday: LIVE Q&A with Niel Guilarte of All Things Post Podcast. I'm trying to run this test on my iMac running 10.15.3 and when I first open it up, I'm getting three pop-up windows: 1) Error: Could not get system information from //Volumes//Macintosh HD/usr/sbin/system_profiler SPHardwareDataType .
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